What Data We Collect and Why We Collect It
When you create an account, we collect the details you provide — your name, contact number, and the wallet identifier you use for bKash, Nagad or Rocket deposits and withdrawals. We record transaction activity to verify payments and resolve any disputes you raise with our support
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team. We also collect device and session data — the browser or app version you used, your IP address, and timestamps — to keep your account secure and detect unusual access patterns. Cookies help us remember your session so you do not have to log in
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from scratch each time you return on the same device. We do not collect more than we need. Payment data linked to bKash, Nagad and Rocket transactions is processed to complete your requests and is not passed to unrelated commercial parties. If your local law or
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the eligible region you are in affects what data we can lawfully hold, we apply the stricter standard. You can ask us to review, correct or delete your data at any time by reaching our support channel — we will respond and act within a reasonable
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timeframe. Where data must be retained for legal or financial record-keeping, we hold it only for as long as those obligations require, then delete it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.